Terms and Conditions

Welcome to Amber Leaf Retail & Wholesale! These terms and conditions outline the rules and regulations for the use of our website. By accessing this website, we assume you accept these terms and conditions in full. Do not continue to use Amber Leaf Retail & Wholesale’s website if you do not accept all of the terms and conditions stated on this page.

1. Definitions

In these terms and conditions:

  1. “We”, “Us”, “Our” refers to Amber Leaf Retail & Wholesale.
  2. “You”, “Your” refers to the person accessing this website and accepting the Company’s terms and conditions.
  3. “Website” refers to Amber Leaf Retail & Wholesale’s website.
  4. “Content” refers to any text, graphics, images, audio, video, software, data compilations, and any other form of information capable of being stored in a computer that appears on or forms part of this Website.
  5. “Products” refers to the hand-rolling tobaccos, accessories, and related products offered for sale on our Website.

2. Age Restriction

Our Products are intended for adult consumers (18+) only. By using this Website, you confirm that you are at least 18 years of age. We reserve the right to request proof of age at any stage to ensure compliance with this requirement. If we discover that you are not of legal age, we will terminate your access to the Website and cancel any orders you have placed.

3. Use of the Website

You are granted a limited, non-exclusive, and revocable license to access and use the Website in accordance with these terms and conditions. You agree not to use the Website for any unlawful purpose or in any way that could damage, disable, overburden, or impair the Website. You also agree not to attempt to gain unauthorized access to any part of the Website, other accounts, computer systems, or networks connected to the Website.

4. Intellectual Property Rights

Unless otherwise stated, Amber Leaf Retail & Wholesale and/or its licensors own the intellectual property rights for all material on the Website. All intellectual property rights are reserved. You may view and/or print pages from the Website for your own personal use subject to restrictions set in these terms and conditions.

You must not:

  • Republish material from this Website.
  • Sell, rent, or sub-license material from this Website.
  • Reproduce, duplicate, or copy material from this Website.
  • Redistribute content from Amber Leaf Retail & Wholesale (unless content is specifically made for redistribution).

5. Product Information and Availability

We make every effort to ensure that the information on our Website is accurate and up-to-date. However, we do not warrant that product descriptions, pricing, or availability are error-free. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice. Product availability is subject to change without notice.

6. Ordering and Payment

All orders are subject to acceptance and availability. After placing an order, you will receive an email confirming that we have received your order. This email does not constitute acceptance of your order. A contract between us will not be formed until we send you an email confirming that the Products have been dispatched to you.

Payment must be made at the time of placing your order. We accept various payment methods as indicated on our Website. All payments are processed securely.

7. Shipping and Delivery

We aim to dispatch orders promptly. Delivery times may vary depending on your location and the shipping method selected. We are not responsible for any delays caused by postal services or customs clearance processes. Please refer to our Shipping Policy for more detailed information.

8. Returns and Refunds

If you are not completely satisfied with your purchase, you may return the Products to us within 14 days of receipt for a refund or exchange, provided that the Products are unused, unopened, and in their original condition. Please refer to our Refund and Return Policy for more detailed information.

9. Limitation of Liability

To the fullest extent permitted by applicable law, Amber Leaf Retail & Wholesale shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your use or inability to use the Website; (b) any unauthorized access to or use of our servers and/or any personal information stored therein; (c) any interruption or cessation of transmission to or from the Website; (d) any bugs, viruses, trojan horses, or the like that may be transmitted to or through our Website by any third party; (e) any errors or omissions in any content or for any loss or damage of any kind incurred as a result of your use of any content posted, emailed, transmitted, or otherwise made available via the Website.

10. Indemnification

You agree to indemnify, defend, and hold harmless Amber Leaf Retail & Wholesale, its officers, directors, employees, agents, licensors, and suppliers from and against all claims, losses, expenses, damages, and costs, including reasonable attorneys’ fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the Website using your account.

11. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, use, and protect your personal information.

12. Governing Law

These terms and conditions shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising under or in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Changes to Terms and Conditions

We reserve the right to modify these terms and conditions at any time without prior notice. Your continued use of the Website following any changes signifies your acceptance of the revised terms and conditions. It is your responsibility to review these terms and conditions periodically for changes.

14. Contact Information

If you have any questions about these terms and conditions, please contact us at: info@amber-leaf.com